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Eyewear Outperforms Luxury Categories
Successful eyewear rivals the versatility of today’s designer handbag collections. Customers blend moods, styles, and personal expression throughout their everyday lives. For fashionistas (and the ...
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A Store Is Not a Fulfillment Center
Retail is in a moment of transition. It is missing something fundamental: a systems thinking approach to making decisions with the operational infrastructure to support ...
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Is Your Brand Scented?
There’s something in the air: Ambient scent marketing continues its steady ascent. Think of scent as a logo in the air—another way to communicate your ...
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Eddie Bauer: The Robin Report Miss of the Week, 2.14.2026
They say the third time is supposed to be charmed but in this case it’s more like three strikes and you're out.
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Gaming the K-Shaped Economy
Join Shelley and Katie Thomas from the Kearney Consumer Institute as they challenge conventional wisdom about the economy that's leading retailers to misclassify customers and ...
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A New Formula for Luxury Marketing
The uber luxury market is the only one poised for genuine, sustainable, profitable growth. It’s time to forget about the ‘aspirational’ consumer, lusting after high-end, ...
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Retailers Should Be Wary of Trade School Grads
There is a disturbing disconnect between the classroom and performance on a retail sales floor. This is an industry-wide problem. If you ask any local ...
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The Only Female Leader in the Room Becomes a Disruptive Tech CEO
Melissa Gonzalez didn't plan to revolutionize retail. The Principal and founder of MG2 and author of The Purpose Pivot, left her Wall Street career for ...
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