Retail Employee Safety and Organized Retail Crime
Retail crime and violence are rising in 2024, leaving employees unsafe and unsupported, with few crimes prosecuted and little incentive to report.
The Latest Retail Industry Insights and Analysis
How Chewy Is Reimagining Veterinary Care
Chewy is redefining vet care with spa-like clinics and digital ease, earning 2024 Crave Retail Radical honors for its customer-first
LVMH Spends Its Way to Be Top of Mind
LVMH stays top-of-mind through bold marketing, cultural moments, and creativity despite sales slump and luxury market shifts.
Short-Term Retail Fixes for Tariffs
Retailers brace for a volatile tariff-driven economy with short-term tactics, creative sourcing, and survival-focused inventory strategies.
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Who Will Bring Back Our Iconic Roadside Landmarks?
Reviving roadside landmarks like the Sinclair Dinosaur and Muffler Men can restore charm, spark connections, and create lasting memories.
What’s Next for the Peter Pan Generation?
Millennials, the Peter Pan generation, are reshaping aging with anti-aging products and fashion, brands need to cater to their youth-driven
Indonesian Retail Market: A Study in Contrasts
The Indonesian retail market thrives on convenience but faces challenges like infrastructure gaps and a shrinking middle class.
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Opinion
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Explosive Cross-Border Middle East eCommerce Growth
Middle East eCommerce is booming as GCC consumers drive demand for global brands, localized services, and fast shipping, transforming retail.
Technology
The Risks of In-Store Retail Tech Misalignment
Retail tech risks misaligning with consumer needs by prioritizing novelty over practicality, overlooking human interaction and shoppers values.
Retail AI Trends Outlook for 2025
Retail AI Trends in 2025 emphasize the shift from isolated innovations to customer-centric systems that balance technology with human connection.
Business Wisdom + AI in Retail Decision-Making
One of the most popular business debates today is what AI will replace. Many see emerging technology as a panacea
Management
The Fearless Networking Superpower of Bridget Johns
Bridget Johns reveals how fearless networking and calm, connected leadership drive her transformative impact in the retail world.
Imani Laners Ignites Leadership
Imani Laners transforms leadership with authenticity, innovation, and resilience—rising from cheerleader to award-winning media and tech leader.
Operations
Short-Term Retail Fixes for Tariffs
Retailers brace for a volatile tariff-driven economy with short-term tactics, creative sourcing, and survival-focused inventory strategies.
Levi’s and Collateral Tariff Impact
Levi’s faces tariff pressures and global backlash, risking international sales and increasing reliance on U.S. consumers for growth.
PFAS Are High Risk for Retail
Retailers must act on PFAS risks as regulations tighten, lawsuits rise, and demand grows for safer, PFAS-free products across all