Aging QVC Pins Its Dreams on TikTok
QVC bets on TikTok and its “Age of Possibility” campaign to reverse declining sales and reconnect with women over 50 amid steep losses.
The Latest Retail Industry Insights and Analysis
Rimowa’s Upcycling Edge
See how fashion brands like Rimowa, Coach & Uniqlo profit by upcycling materials to cut costs, boost sustainability & appeal
Gen Z Has Great Expectations: They Want You to Care About Them
“Omnichannel” and “seamless” are outcomes of smart technology. Yet investing in tech alone doesn’t serve next gen shoppers––Gen Z still
Market Chaos Demands New In-Store Retail Strategies
Retailers face disruption as profits drop; bold tech and AI investments in physical stores are key to thriving in a
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Gen Z’s Nostalgic Trend Has No Chill for Fakes
Gen Z’s nostalgic trend demands authenticity—retro fashion, second-hand style, and real throwbacks. Nostalgia-washing won’t work.
Printemps New York High Concept: Will It Work?
Printemps NY reinvents shopping with a luxury, experiential concept store blending retail, art, and hospitality for affluent, curious consumers.
How Mall Retailtainment Can Keep Next Gens
Boomers, not Gen Z or millennials, are ditching malls—next-gens want retailtainment, chill vibes, and lifestyle-aligned, memorable experiences.
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Opinion
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
The Risks of In-Store Retail Tech Misalignment
Retail tech risks misaligning with consumer needs by prioritizing novelty over practicality, overlooking human interaction and shoppers values.
Retail AI Trends Outlook for 2025
Retail AI Trends in 2025 emphasize the shift from isolated innovations to customer-centric systems that balance technology with human connection.
Management
Hailey Bieber Scores as e.l.f. Purchases Rhode
Three short years – and post-pandemic ones, no less — that’s all the time it took Hailey Bieber and her
Brian Cornell: The Sequel?
Target faces major challenges, and while Brian Cornell once saved it, the company now needs a bold new leader to
Operations
Rimowa’s Upcycling Edge
See how fashion brands like Rimowa, Coach & Uniqlo profit by upcycling materials to cut costs, boost sustainability & appeal
Gen Z Has Great Expectations: They Want You to Care About Them
“Omnichannel” and “seamless” are outcomes of smart technology. Yet investing in tech alone doesn’t serve next gen shoppers––Gen Z still
Can an Ad Campaign Revitalize Walmart or JCP?
Walmart and JCPenney launch bold ad campaigns to shift consumer perceptions, but Walmart rides momentum while JCPenney faces an uphill