The Hidden Threat of the Cyclospora Outbreak
Who’s watching the lettuce? A market that’s learned it can shrug off a cyclospora headline in one quarter is also a market that isn’t anticipating what will happen when the agencies meant to catch contamination early are running at 75-80 percent strength. Retailers and restaurants can no longer assume FDA has their back.
The Latest Retail Industry Insights and Analysis
EU’s Backlash Against Asia
Asia’s infatuation with Western expansion has hit a few speed bumps. EU legislators and watchdogs have put guardrails in place
TikTok Shop: Little Luxury Treats
TikTok Shop has become the ideal environment for this shift toward affordable luxury because it combines product discovery, education, entertainment,
JCPenney: The Robin Report Retail Miss of the Week, 7. 18.26
Like many people, we want JCPenney to succeed; there are some good pros there and they have been working hard
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Golden Goose Gets Gen Z
Golden Goose describes itself as a “Next Gen global luxury company,” a positioning that aligns with broader shifts in luxury
Brandy Melville Is a Gen Z Outlier
For many retailers, removing fitting rooms would risk customer frustration and dissatisfaction. However, Brandy Melville has never operated like most
Noises Off
Creating calm: How can retailers produce better retail spaces and experiences with a sound mind?
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Opinion
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
When AI Amplifies Retail Dysfunction
New systems cannot replace bad processes and a misaligned culture to compete for success. When owning a process matters more
Gaming AI Search
Join Shelley and Heather Holmes, Founder of Publicity for Good, as they unpack how brands need to think like their
The AI-Empowered Store
Join Shelley and Stephanie Cegielski, Vice President of Public Relations and Industry Education at ICSC as they dig into the
Management
Kimberly Shenk, CEO, Novi: Service Before Self
Kimberly Shenk has never taken the expected path. A data scientist and former Air Force captain, she has carried the
Nordstrom: The Robin Report Retail Hit of the Week 7.11.26
It’s a celebration on so many levels, and Pete and Erik Nordstrom are the hosts, with heartfelt thanks to their
Operations
EU’s Backlash Against Asia
Asia’s infatuation with Western expansion has hit a few speed bumps. EU legislators and watchdogs have put guardrails in place
Target: The Robin Report Retail Miss of the Week, 7.4.26
We like many of the things the new CEO over there at Target, Michael Fiddelke, is doing to try to
Russian Retail Is Tanking
Vacancy rates in shopping malls could rise to nearly 10 percent over the remainder of the year as Russia’s ill-conceived