Patrice Wagner Is a Retail Radical
There are three major keys to success: spend time on the floor, truly understand your customers, and develop the ability to lead and inspire people. Retail is first and foremost a human business
The Latest Retail Industry Insights and Analysis
An Industry Manifesto: The Antidote to Retail Boredom
In their quest for scale, many legacy retail brands have transitioned from curators of wonderment to experts in expansion and
Lead Like Her: Kat DePizzo, President, Justice Design Lab
Kat DePizzo, President of Justice Design Lab, reinvented the brand under dramatic circumstances. During the pandemic, with 15 people and
Luxury Brands Chase F1
F1’s prestige, defined by values such as excellence, precision, and endurance, aligns seamlessly with those of luxury and prestige. And
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Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Luxury Brands Chase F1
F1’s prestige, defined by values such as excellence, precision, and endurance, aligns seamlessly with those of luxury and prestige. And
Gap + Katseye vs. AE + Sydney Sweeney
We could speculate about whether Gap’s Katseye ad was truly agnostic to the cultural discourse of our time until the
Kith Ivy and Erewhon: Membership Match Made in Heaven
Think about the possibilities. An Erewhon partnership with Kith Ivy could offer club-exclusive products, limited releases, or members-only wellness events
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Opinion
American Eagle’s Sydney Sweeney Ad Spawns a Culture War
The American Eagle disaster proves that retailers can no longer afford to confuse stock market performance with DEI awareness. Not
Work from Home – Privilege or Imperative?
Is work from home a privilege or a necessity? Discover why leaders must balance employee desires with the needs of
American Eagle’s Sydney Sweeney Ad Spawns a Culture War
The American Eagle disaster proves that retailers can no longer afford to confuse stock market performance with DEI awareness. Not
Work from Home – Privilege or Imperative?
Is work from home a privilege or a necessity? Discover why leaders must balance employee desires with the needs of
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The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
You’ll Need a Video Game Strategy for Next Gens
The key to tapping into gaming communities is authenticity — the most successful brand activations don’t just show a potential
Electronics Retailers Can Shift the Future of PFAS: Here’s How
For retailers, the message is stark: what begins in chemical plants and semiconductor fabs doesn’t stay there. It flows directly
The AI Agent Survival Guide for Retailers
Once AI has unfettered access to product data, it becomes much harder to control the terms of engagement. The brands
Management
Lead Like Her: Kat DePizzo, President, Justice Design Lab
Kat DePizzo, President of Justice Design Lab, reinvented the brand under dramatic circumstances. During the pandemic, with 15 people and
Announcing the 2025 Robin Report Crave Retail Radical Winners
To succeed in a retail market characterized by so much choice, these five visionaries are rewriting the rules of retail
Operations
A Ukrainian Mall Rises Out of the Ashes
A Russian missile hit the mall’s roof, causing a fire on the fourth floor. It destroyed the ventilation chamber on
Sycamore Is Now the Sixth Biggest Retailer in America
Prior to the Walgreens deal, Sycamore’s biggest retail holding was Staples, which is estimated to do about $8 billion a
7-Eleven New Standard Stores: DOA
Trust between franchisees and their corporate entities is already at an all-time low. The 2021 National Coalition survey of 7-Eleven