Is Using Cash Cringe to Gen Z?
Recent headlines say Gen Z believes cash is no longer “cool” to use and that they’re all about digital payments. But many Gen Z still use cash regularly, especially teens. Debit cards and mobile wallets are even more popular, far outpacing those who use credit cards.
The Latest Retail Industry Insights and Analysis
Marc Jacobs Beauty: The Comeback Kid
The new Marc Jacobs Beauty line sold DTC through the Marc Jacobs website, and Sephora feels like the odd man
Dynamic Pricing: Retail’s Poison Pill
The current retailer enthusiasm surrounding dynamic pricing (think Amazon, airfares, and supermarkets) assumes the consumer behaves as a rational negotiator
Whole Foods: The Robin Report Retail Hit of the Week, 6.13.26
The grocery channel is in a fierce battle for market share with Walmart and Kroger duking it out at the
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Retail Unwrapped
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Experience
Fenty Beauty Goes to the Classics
In an era of dwindling attention spans, modern brands and retailers face the challenge of creating meaningful statements from digital
Luxury Brands Play the Celebrity Card for Gen Z
Great brands target Gen Z through the celebrities we obsess over, building campaigns designed to go viral and get reposted.
New York Is Experiencing a Retail Sea Change
New York is among the world’s most demanding retail laboratories, a city where brand and corporate strategy are simultaneously executed
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Opinion
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
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Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
The AI-Empowered Store
Join Shelley and Stephanie Cegielski, Vice President of Public Relations and Industry Education at ICSC as they dig into the
Sephora Pioneers BeautyTech
French beauty retailer Sephora is doubling down on stores while simultaneously accelerating its investment in AI, conversational commerce and digital
How Intentional Is the Social Media Divide?
It’s getting harder for social media users to hear from folks on the other side of any party line. Sophisticated
Management
Which Future Grads Will Run Your Store?
Most retail talent development programs have not adapted to today’s digital marketplace and are not cultivating the right talent. Whether
Gen Z May Be Your Next Boss
Next gen managers prioritize transparency and workplace flexibility, and their aversion to top-down management models means they’re empathetic and amenable
Operations
Pros Give Home Depot and Lowe’s a Lifeline
Two giants continue to serve the average homeowner’s projects, but with the housing market stuck in neutral, Lowe’s and Home
Are Your ORC Forensics Up to Date?
Join Shelley and Gary Sankary, Retail Lead at Esri, as they discuss risk assessment and reveal the strategies and forensics
What Happened to Doc Martens?
Part of the Doc Martens revival has been driven by fashion’s ongoing focus on authenticity; the brand has benefited from