The Top 10 Brands Gen Z and Millennials Are Loyal To
While many young consumers tend to be “loyal–ish” rather than fully brand loyal, there are still a few brands that have them hooked. Find out how you can reach next gens through the brands they love.
The Latest Retail Industry Insights and Analysis
QVC: The Robin Report Retail Miss of the Week, 04.11. 26
Imagine being able to actually buy things that were being shown on your TV, not just watching dead-end commercials. It
GLP-1 Is a Disruption Retailers Aren’t Ready For
Join Shelley with Liza Amlani, Founder of Retail Strategy Group and Ali Furman, PwC’s Consumer Markets Industry Leader as they
Woolworths’ Chatbot Went Rogue
Research on human-computer interaction has consistently found that people respond positively to interfaces that feel conversational and warm, while younger
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Millennials Just Turned 40
As a “geriatric” millennial now pushing 40, my generation has been pathologized by analysts since we got our first cellphones
Allbirds: The Robin Report Retail Miss of the Week, 01. 04. 26
By starting out being worth $4 billion. Allbirds, the DTC footwear brand that hit the market 11 years ago with
American Girl Revamp Proves Dolls Are Still Controversial
Wealthy children could have an unparalleled immersive retail experience with historical relevance and a matching doll to take home and
Get the Daily Report
Subscribe to The Robin Report and get our latest retail insights delivered right to your inbox.
We will never send you spam or share your info.
Opinion
Retailers Should Be Wary of Trade School Grads
There is a disturbing disconnect between the classroom and performance on a retail sales floor. This is an industry-wide problem.
Retail in 2026 Faces Political Headwinds — But Not a Freefall
If I were sitting in the CEO chair at a major retailer — whether a mass merchant like Macy’s or
Retailers Should Be Wary of Trade School Grads
There is a disturbing disconnect between the classroom and performance on a retail sales floor. This is an industry-wide problem.
Retail in 2026 Faces Political Headwinds — But Not a Freefall
If I were sitting in the CEO chair at a major retailer — whether a mass merchant like Macy’s or
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
AI Visibility Demands Its Own Retail Strategy
A central marketing question for retail leaders today is simple: How do you reach and convert a buyer whose journey
Can Retail Careers Survive AI?
The future of retail work will not be defined by whether humans or machines dominate. It will be defined by
There’s an AI Encouragement Gap
Early data on gender disparities in workforce AI training and encouragement show that the workplace of the future might be
Management
Kroger vs. Walmart: The War Grocery Didn’t Anticipate
The grocery industry has spent three years watching Kroger struggle through a failed merger, a leadership crisis, a botched automation
Tim Baxter: Insights from a Retail Visionary
Reimagining the retail model has often been a fool’s errand, constrained by resources and lack of imagination. Short-term goals often
Operations
12 Emerging Rules and Predictions for Retail
We have spent the last decade obsessed with the “how” of commerce. We chased the frictionless transaction, lightning-fast delivery, and
Lowe’s: The Robin Report Retail Hit of the Week, 03. 28. 2026
With the home improvement sector continuing in the doldrums as the housing market remains dismal, give Lowe’s a big Hit
Shokay and the Yak: Farm-to-Fashion
By investing in a regenerative farm-to-fashion supply chain, brands elevate their value proposition in ways that are both socially and