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CVS Health: The Robin Report Retail Miss of the Week, 11.7.26
With its announcement this week that it will split itself into two companies—one for its stores and the other for its pharmacy benefit management and ...
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Disruptor James Reinhart Reveals ThredUp’s Backstory
Join Haley and James Reinhart, Co-founder and CEO at ThredUp, as they discuss the brand’s origin story, its dedication to sustainability, the managed marketplace business ...
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Your Store Still Matters
Any retailer should be clear about what it cannot match; it should decide what it can own. A local retailer can know its customers more ...
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Gap Plays It Creative Cool
The world of constant connectivity has, quite naturally, extended to how customers interact with the staff at their local store. The same drive for authenticity ...
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Redefining Black Friday: Distrust
Hey Retail Executive, your customer thinks you’re a crook. A new study says more than 85 percent of consumers believe retailers are playing games with ...
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The Changing Face of IKEA
IKEA’s heritage means there are limits to how far the brand can move upmarket or deviate from its traditional offer. IKEA's identity rests on the ...
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Dollar General: The Robin Report Retail Miss of the Week, 10. 31. 26
When Dollar General settled with the New York State Attorney General's office, admitting it overcharged customers by as much as 39 percent—39 PERCENT!—and paying out ...
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Why Are So Many CEOs Out of Touch?
Join Haley and Warren Shoulberg, TRR contributor and retail expert, as they deconstruct the disconnect between in-store retail operations and the isolation of the corner ...
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