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Chinese JD Moves West Into Europe
The consumer experience is no longer defined by stores but by expectations shaped elsewhere thanks to the speed, convenience and frictionless service of digital platforms. ...
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Brieane Olson is a Retail Radical
Olson understands that retail is first and foremost a people, not a product, business, a principle she lives by to guide Pacsun and her team ...
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AGOA and the Butterfly Effect
When I try to explain the implications and unintended consequences of policy decisions, the metaphor of the butterfly effect is a good illustration. It refers ...
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The Digital Product Passport: Regulation or Revolution?
Counterfeiting erodes consumer trust and brand value. A DPP enables buyers to instantly verify a product’s authenticity, boosting confidence in both primary and resale markets.
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How Uncle Jerry’s Pretzels Is a Poster Child for Healthy Snacks
Join Shelley and Misty Skolnick, Co-owner of Uncle Jerry’s Pretzels as they discuss how this company in rural Pennsylvania has been producing handmade, 100% natural ...
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The Oxymoron of Tech and Nostalgia
Consumers are deprioritizing retail authenticity and diving headfirst into escapism. A few extra fingers matter less to next gens than the emotional resonance of the ...
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The Hidden Costs of Retail Noise
Noise erodes trust. When shoppers cannot hear staff clearly, misunderstand promotions, or feel overwhelmed by background clamor, frustration builds. In fashion and specialty retail, where ...
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Off the Shelf: A Tricky Halloween
Hershey raised prices by double digits. A 48-count box of full-size bars that cost $40 last year is now $50. So how is Hershey responding? ...
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