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How to Avoid the AI Trust Recession
Join Shelley and Alice Pope, author of The Trust Algorithm: How Leaders Build Trust with Generative AI to get up to speed on a current trust recession. ...
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Return on Experience by Store Design
Are you sure you’re measuring what matters? Talk to the finance team, and they have entrenched benchmarks defining a brand’s success. What they don’t have ...
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EU Dispatch: European Luxury Feels the Heat
Fashion brands are facing the prospect of higher inventory costs thanks to an EU ban on destroying unsold apparel, accessories and footwear. As of July ...
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Cannabis Dispensaries Taking Dinner Reservations
I've spent four decades walking supermarket aisles and restaurant floors trying to spot the next place where food and commerce would collide. I'll admit this ...
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Home Retailers: Search for Life Beyond Furniture
With the entire home furnishings category, especially furniture, in the doldrums, retailers in the sector are looking at new categories, including services, as the way ...
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Shein: The Robin Report Retail Miss of the Week, 8.1.26
Shein, the Chinese-origin online seller of trinkets and baubles, first came on the U.S. scene in 2017, and then really exploded in the early 2020s. ...
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Autonomous Delivery in the Driveway
Join Shelley and Ben Seidl, CEO and Co-Founder of Autolane, as they discuss the potential crisis brewing at malls and stores for managing these fleets ...
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H&M’s Subculture Collabs
H&M’s pivot toward ongoing partnerships with niche designers and independent collectives marks a fundamental shift in its retail strategy: it’s sustained cultural relevance over short-term ...
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