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Why Chief Storytellers Are a Bad Idea
Effective retailing demands that we enable people to find, believe, and share their own stories. And to do so enthusiastically, without hesitation. They shouldn’t have ...
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Saks Global: Another Trainwreck
Baker, as a real estate manipulator, gets high marks. As a retail leader and retail strategist, however, he has been an abject failure.
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Retail in 2026 Faces Political Headwinds — But Not a Freefall
If I were sitting in the CEO chair at a major retailer — whether a mass merchant like Macy’s or Target, or a discretionary-driven specialty ...
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What on Earth Happened to Retail in 2025?
The biggest surprise is that the economy is still chugging along as strong as it is. You’d think that the consumer would be shutting down ...
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Here’s What Happens When Your Customers Design Your Clothes
Join Shelley and Eric Girouard who discuss how he built his BRUNT Workwear brand with the people who actually wear the work gear. They reveal ...
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India’s Retail Frontier
India’s consumer ecosystem is entering a defining decade, fuelled by a young, digitally fluent population, an expanding middle class and the rising economic influence of ...
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Why Your Grocery Store Wants You to Be Lonely
Walk into any modern supermarket and you'll see the opportunism loneliness offers. In-store cafés with community seating. Cooking classes. Wine tastings. Sushi bars. Oyster bars. ...
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Cornered: Retail CEOs in Succession
The most highly visible hires in the retail world over the past few months have been at Walmart and Target. Both boards chose insiders to ...
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