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Costco: The Robin Report Retail Miss of the Week, 1.31.2026
A proposed class action lawsuit has reportedly been filed in San Diego claiming that Costco's labeling on its famed $4.99 rotisserie chicken contains "No preservatives, ...
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How AI Propels FedEx Customer UX
Join Shelley and Jason Brenner, Senior Vice President Digital Portfolio at FedEx as they delve into the fascinating world of returns logistics and how the ...
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If You’re Not Watching Grocery, You’ll Miss the Future of Retail
If higher-income households in large metro markets are driving the e-grocery surge, what happens with everyone else? What happens to the budget-constrained families in smaller ...
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It’s Walmart 4,606, Amazon 1
Amazon’s new giant store is its latest shot at figuring out physical retailing. After all the wrong turns the online giant has taken, one has ...
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Creeping Out Customers Is the New Normal
The creep-out trend is driven by a greater aesthetic shift away from the pursuit of perfection, which smacks of AI’s veneer. Next gens are moving ...
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The Chinese Are Coming
What is unquestionable is the deep ambition of Asian retailers to create a significant physical footprint in the U.S. and Europe, bolstered by their breakneck ...
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Lululemon: The Robin Report Retail Miss of the Week
Will somebody at Lululemon please put up a sign in the product development department that says, "No more see-through pants! Stupid."
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NRF Trade Talks: Five More Unique Perspectives
Shelley caught up with five more innovators at NRF 2026 to get their takes on the retail industry and an outlook for this year. Their ...
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