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Why Is the Frontline Stuck at the Counter?
Many Americans work in retail as a first-time job. Why do so few choose retail as a career? Tech jobs are sirens to recent grads; ...
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A Profile in Empathy: Mara Sirhal, Senior Vice President, Merchandising Home, Target
Being open to learning and new experiences is supported by understanding oneself. Having humility, acknowledging being vulnerable, and accepting feedback are leadership skills for success. ...
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How Did Starbucks Become the Bad Guy?
It was once beloved and respected, but now it’s besieged and repelled by a curious transformation we don’t see very often in the retailing world. ...
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Albertsons: The Robin Report Retail Miss of the Week, 10. 17. 26
This week Albertsons filed a $9 billion lawsuit against Kroger accusing it of messing up the deal. C'mon Albertsons, this is coming up two years ...
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A Good Return Experience Triggers the Next Purchase
Join Shelley and Birdie Smith, Head of Sales at Happy Returns, as they reveal how the smart play is to transform returns into a growth ...
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What’s Behind the French Supermarket Cyberattacks?
The immediate priority for retailers hit by cyberattacks is to understand where critical systems depend on technology that is outdated, remotely accessible, or managed by ...
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Breakthrough Work In Sustainable Apparel
The work of scientists and researchers deserves celebration, but solid climate, energy, and technology breakthroughs need costly infrastructure and sustained funding to scale. Relying on ...
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Retail Exec Mary Jo Pile Leads as a High-Performance Coach
Mary Jo Pile’s well-earned career in retail is a great example of taking what you have learned and then applying it to your own business. ...
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