Zegna’s Luxury Engagement Strategy Leads Its Peers
Zegna excels in luxury retail with top online personalization and immersive in-store experiences, redefining customer engagement.
The Latest Retail Industry Insights and Analysis
The Future of Retail Returns: Automation Meets Human Intelligence
Join Shelley and Tim to explore how Happy Returns accelerates retail returns processing by 35% while maintaining robust fraud prevention.
Amazon Haul Launch Fights Fire with Fire
The recent Amazon Haul launch debuts a new service offering affordable products, most priced below $20 and many under $10.
Trump’s Food Tariffs Impact: What Retailers Need to Know
The food tariffs impact could lead to rising costs, supply chain disruptions, and price hikes, forcing retailers to adapt their
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
How Nostalgia Marketing Trends Became the New Cool
Nostalgia marketing trends resonate as brands like Porsche and Adidas tap into past appeal to attract Gen Z and millennial
Why High-End Retail in Lisbon Is the Hot Destination
Retail in Lisbon has boomed, fueled by tourism, foreign residents, and luxury brands investing heavily, especially along Avenida da Liberdade.
Holiday Shopping Trends 2024
Discover why holiday spending is shifting, how consumers are hunting for deals, the hottest apparel gift picks, and tips for
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Opinion
Micro-dosing to Malnutrition: A Diet Culture Shift
Explore the latest diet culture shift and its impact on health and the economy. Uncover future food industry prospects and
True Crime Retail Podcast
There was a time we could still envision when going to the mall used to be a joyous activity. Even
Micro-dosing to Malnutrition: A Diet Culture Shift
Explore the latest diet culture shift and its impact on health and the economy. Uncover future food industry prospects and
True Crime Retail Podcast
There was a time we could still envision when going to the mall used to be a joyous activity. Even
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Why Leaving a Trace is Important in Fashion
Fashion supply chain traceability is crucial for sustainability, as consumers demand transparency about product origins, raising concerns about greenwashing.
Perfecting the CX: Delivering Luxury Seamlessly
Next-gen luxury retail thrives on seamless data sharing between brands and retailers, using tech to drive insights and enhance customer
Technology
Who’s Crushing AI: The Retail AI Index
The 2024 Retail AI Index highlights 100 top retailers using AI to drive innovation and improve customer experiences.
Just Released: New Report on How DTC Brands Drive Retail Growth
Charm.io’s new report shows how legacy retailers can boost growth by partnering with DTC brands, featuring strategies and success stories
Chloe Duckworth: Communicating Emotions with Tech
Chloe Duckworth’s Valence Vibrations uses AI and haptics to turn emotional data into physical signals, enhancing digital communication inclusivity.
Management
Big Costco Changes 2024
Costco changes 2024: new CEO, fee hikes, stricter entry rules, and retail media expansion, all while maintaining its value-focused mission.
The Eddie Lampert Kmart Saga: How One Man Brought Down a Giant
Learn more about the Eddie Lampert Kmart saga and how the decline resulted in the end of a once-prominent retail
Operations
What’s Happening with the Rent the Runway Relaunch?
Rent the Runway relaunches with a revamped subscription model, new brand partnerships, and focus on affordability and sustainability.
Hong Kong Luxury Sector Resilience
The Hong Kong luxury jewelry sector stays resilient amid rising gold prices and demand for lab-grown diamonds among younger buyers.
OXXO U.S. Expansion: Mexico’s Retail Powerhouse Crosses Borders
OXXO U.S. expansion aims to transform convenience stores with localized products and strategic acquisitions.