Are Your Managers Mediocre?
Store managers need to do the right things more consistently. Excellence requires discipline, resisting the urge to react, instead to proactively lead. Great stores are built from the inside out—through strong leadership, consistent execution, and teams that know exactly how to win.
The Latest Retail Industry Insights and Analysis
How Professional Resellers Are Killing the Circular Economy
We’re entering an era in which resellers compromise apparel value, rather than enhance it.
Customers are competing for repurposed
Uber Eats: The Robin Report Retail Hit of the Week, 6.27.26
By continuing to expand its partnerships with more and more retailers, Uber Eats is rapidly becoming the de facto leader
What AI Can’t Deliver
. Join Shelley and Ron Thurston, author of Retail Pride and Human Pride and a 30-year retail veteran across Apple,
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Nike and Adidas Win Hearts and Soles
The ultimate test of success for long-form advertising is if you remove the logo, would this be a film you
Whole Foods: The Robin Report Retail Hit of the Week, 6.13.26
The grocery channel is in a fierce battle for market share with Walmart and Kroger duking it out at the
Fenty Beauty Goes to the Classics
In an era of dwindling attention spans, modern brands and retailers face the challenge of creating meaningful statements from digital
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Opinion
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
The AI-Empowered Store
Join Shelley and Stephanie Cegielski, Vice President of Public Relations and Industry Education at ICSC as they dig into the
Sephora Pioneers BeautyTech
French beauty retailer Sephora is doubling down on stores while simultaneously accelerating its investment in AI, conversational commerce and digital
How Intentional Is the Social Media Divide?
It’s getting harder for social media users to hear from folks on the other side of any party line. Sophisticated
Management
Which Future Grads Will Run Your Store?
Most retail talent development programs have not adapted to today’s digital marketplace and are not cultivating the right talent. Whether
Gen Z May Be Your Next Boss
Next gen managers prioritize transparency and workplace flexibility, and their aversion to top-down management models means they’re empathetic and amenable
Operations
How Professional Resellers Are Killing the Circular Economy
We’re entering an era in which resellers compromise apparel value, rather than enhance it.
Customers are competing for repurposed
Uber Eats: The Robin Report Retail Hit of the Week, 6.27.26
By continuing to expand its partnerships with more and more retailers, Uber Eats is rapidly becoming the de facto leader
The Retail Ground Has Shifted
TRR’s special report, The Ground Has Shifted: A Framework for Retail Strategy in a Disoriented Economy, details the retail landscape