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A Fresh, New Look at “The Nordstrom Way”

[…] speaking about Nordstrom for 35 years—first as the Seattle correspondent for WWD and later as the author of three different books on the company, beginning in 1995 with the bestselling “The Nordstrom Way: The Inside Story of America’s Number One […]

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WHSmith: A 200+ Year-Old Icon in Danger

[…] The retail store part of the business specializes in selling a range of items from greeting cards and stationery to books and magazines. While it offers the convenience of everyday and gifting staples in one place, its merchandise mix offers […]

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Sears: Nothing Left But its Past

Eddie “fast buck” Lampert is squeezing the proverbial turnip for more cash — as the musicians aboard the sinking “Titanic” are now truly playing “Nearer My God to Thee.” The cash he’s squeezing out is his own, in the form […]

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ebay…From Disruptee to Disruptor

[…] Amazon is rumored to be opening a physical store in Seattle to test the sales and experience of its Kindles, books, and other electronic gadgetry (inspired by Apple’s success), eBay has been opening physical “pop-up” stores, in London, New York […]

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A Private Story

[…] in my youth. Tom had arrived at our fancy New England boarding school as a shy eighth grader interested in books, politics and music. He told us that his father, who was a 63-year-old New England gentleman farmer when he […]

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Why the Seal of Cotton Can Benefit Fashion Brands

It’s been 50 years since the Seal of Cotton trademark was introduced. That’s a lot of time filled with a lot of memories, many of them made while wearing cotton apparel. And that’s something Cotton Incorporated wants to celebrate while […]

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What the Fit 1.0

A Message from Robin Lewis I can’t beat on this topic enough. Read it! And read it yet again! Lousy fit and sizing are killing you by a thousand cuts. Huge and costly returns, worse, customers leave your brand, greatly […]

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Lesson 1: History Doesn’t Repeat Itself

Editor’s Note: Arick Wierson, a columnist for The Robin Report, has undertaken the formidable task of dissecting and analyzing the broad and far-reaching consequences of Russia’s invasion of Ukraine as it relates to global retail. Understandably, we are presenting Wierson’s […]

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