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T Robinson: Outspoken Outlier

Three companies built and sold with more than $200 million in sales. Refreshingly honest, T says part of her career trajectory is that she’s simply “not particularly employable.” She’s been disruptive her whole life, approaching everything with curiosity and imagination, never bound by how “something is supposed to be done.”

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Speed is Not Free

When I first started in the apparel industry, fresh out of college with a BA in Philosophy, I was determined to learn everything I could about how to build a successful apparel brand and business. The concept of quality was […]

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What Women Want

It is very dangerous in the 21st century for an aging man to talk about the changing status of women. A few years ago, I wrote a book, \”What Women Want,\” on the topic and then hid under my desk. […]

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An App For Hugging? Never, Ever at Mitchells

[…] MCE curriculum could be copied right out of Jack Mitchell\’s revised and updated book: “Hug Your Customers,” published by Hachette Books, on sale today. For readers who are not aware of Mitchells Family of Stores, they are a group of […]

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Robin Lewis Speaking Engagements

Robin Lewis Author, Visionary, Retail Guru Robin Lewis is the founder and CEO of The Robin Report. He is an author, speaker, and consultant for the retail and consumer products industries. He is frequently requested by C-level management for advice, […]

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My “Power” Breakfasts With Marvin Traub

I’m remembering Marvin Traub not for all of his greatness in life, which has been adequately paid tribute to by those who were personally and professionally closer to him. Rather I am remembering him warmly and honorably over many breakfasts […]

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As Amazon Closes Bookstores, B&N Bounces Back: A Sweet Irony

[…] nostalgic about this big-box bookstore where they discovered Harry Potter and other childhood favorites and attended storytelling sessions that brought books alive. Daunt noted in a Publishers Weekly interview that the most enthusiastic and loyal shoppers at B&N’s physical stores […]

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The Joe Behind Trader Joe’s

In the entire world of retailing perhaps there is no single operation that breaks more rules, defies more standard practices and is so successful as Trader Joe’s, the grocery chain founded by Joe Coulombe … and now 500 stores strong. […]

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