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Planes, Trains, Trucks and Ships

It seems Amazon is now “nuking” everybody.  Last week it was nuking the fashion industry.  This week, the armed ballistic missile is pointed at the global shipping industry.  In a world of hyper-competition, its plan to launch a global shipping […]

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Is 2022 Back-to-School Back to Normal?

It may seem like only yesterday that you heard kids singing, “No more pencils, no more books…” but here we are again deep into the 2022 Back-to-School season for retailers who supply all the stuff students need (and maybe don’t […]

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Will Covid Heal an Industry Disease?

For over three decades of giving industry presentations, and after three co-authored books The New Rules of Retail (plus a revision) and Retail’s Seismic Shift, one core fact remains that too much supply has been chasing too little demand in […]

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JC Penney: Too Big to Fail

I\’m no Andrew Sorkin, who given the chance, could probably make another blockbuster book, Too Big to Fail: JCP the Sequel. However, he would probably have to give the story a massive spin. While the notion of \”too big to […]

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A Fresh, New Look at “The Nordstrom Way”

[…] speaking about Nordstrom for 35 years—first as the Seattle correspondent for WWD and later as the author of three different books on the company, beginning in 1995 with the bestselling “The Nordstrom Way: The Inside Story of America’s Number One […]

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The $2 Trillion American Rip-Off

[…] the U.S. These folks are doing everything from giving piano lessons to running retail stores. They’re being paid off the books in cash by their employers and/or customers, and either not reporting or underreporting their income. We’re not just talking […]

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Why Joanna Gaines is the New Queen of Home

[…] retail sales at Kmart. Her television programs were all over broadcast and creeping onto the emerging social media outlets. Her books were best sellers. Her magazine was a newsstand star. For Martha, it was confluence of media and merchandising that […]

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Mom & Pop and Hope

[…] Store: True Stories from the Heart of America,\” I profiled almost 50 independent shops-from a drugstore in Manhattan and a bookstore in Bellingham, Washington to a German bakery in Chicago and an African American soul food restaurant in Memphis. I […]

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