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Finance

Emerging Renaissance of European Malls

The argument is simple: malls may not be the income powerhouses they once were but we’re still enduring their pain. Malls have been through the mill: online retail, consumer recessions, retail bankruptcies, political and economic upheavals, the impact of the

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Experience

Gen Z: Trading Booze for Healthy Alternatives

Why aren’t young people drinking like they used to? The world is recovering from a global pandemic and contending with a youth mental health crisis. Yet, in this environment and counterintuitively, drinking rates are on the decline. A 2022 Gallup

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Experience

Field Report from Hong Kong and Tokyo

At TRR when we want a snapshot of a city’s cultural and socioeconomic health, we look to retail. Retail is an especially effective bellwether of a city’s zeitgeist — even for the casual observer. So, in that spirit, we recently

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Experience

The New Bang & Olufsen Store Debuts in London

In December 2023 Bang & Olufsen opened the doors to its new flagship concept on London’s upscale New Bond Street. More than showcasing the brand’s full range of high-performance speakers, headsets, and televisions, the new flagship store has been reimagined

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Finance

Hong Kong Bay Area Blues

Many (Western) China watchers have been foretelling the economic decline and collapse of the world’s second-largest economy for decades. This outlook, often fueled by a certain amount of wish fulfillment, has been reinforced of late by a growing list of

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Management

Avon Makes a Play for Next Gens with Next-Gen Tech

When does a promotion feel less like a promotion, and more like the ultimate uphill battle? That’s what it feels like when you’re given the top job at direct-sales giant Avon, which has been passed around like an acquisition hot

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Experience

Retailtainment and the Experience Culture

When I was president of a trend-based futurist company, I asked the founder’s sister how many people it takes to accelerate a trend. The answer was straightforward: “One person I know.” In the post-modern, digitally connected world of today, the

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