Author

Shelley E. Kohan

Retail expert Shelley is a TRR writer, Associate Professor FIT, podcast host RetailUnwrapped, and senior contributor at Forbes.com. She is a Top 100 Global Retail Influencer, professor, podcaster, retail pundit, and speaker. Having grown up in Japan, Iran, Germany, and the U.S. Shelley has a unique perspective on people and places. Led by curiosity and a genuine interest in learning, she sees herself as a retail warrior with an insatiable passion for the industry. She literally eats, drinks, and sleeps retail.

Hyper-Personalized & Preemptive Commerce

Five key trends for 2020 include Preemptive Distribution, Mobile Proliferation, Price and Product Personalization, Retailer Collaborations with Technology Companies and Associate Empowerment & Virtual Assistance. ...
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Buy Now, Wear Now, Pay Later!

Layaway as we know it has changed considerably over time, and it seems antiquated when today\’s millennials are looking for higher levels of instant gratification ...
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Why LVMH Grows Year After Year

Ever since Michael Kors’ Capri Holdings announced the acquisition of Italian-luxury brand Versace, comparisons with 164-year old international fashion powerhouse LVMH have run rampant.  My colleague ...
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Why Zara Wins, H&M Loses in Fast Fashion

Fast fashion is the darling of the fashion retail today. Whereas women’s clothing store sales have declined 2.7 percent from 2016-2017 in the U.S., a ...
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All Roads Lead to Personal Commerce

I predict 2018 will be an exciting and innovative year for retailers. The brick-and-mortar side of the business will continue to reshape, redefine and recreate ...
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The Death of Retail Is Greatly Exaggerated

The retail industry is alive and well, despite the stories of doom and gloom that have dominated headlines. Yes, some sectors, namely the big box, ...
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Retail’s Darkest Secret: The Knowledge Deficiency Gap

Store format redux from retail’s emerging trends in 2015 has proven that retailers are marching ever forward in this disruptive industry landscape. Big format stores ...
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