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230801 FashionSqueezePlay
Operations

Fashion Specialty Stores Caught in a Squeeze Play

Fashion specialty stores are caught in a squeeze play. Blame it on the democratization of fashion. But there’s also the proliferation of ecommerce with over $208 billion in online fashion retail sales each year. But there’s more at play here

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Helicopter Parents Drag Down the Frontline Retail Workforce
Experience

Helicopter Parents Drag Down the Frontline Retail Workforce

Helicopter parents are nothing new. From the first Cro-Magnon child that ventured out into the hunt, there was certainly an anxious mother standing behind that youngster, magnifying the dangers he could encounter. With that said helicopter parenting has taken a

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Ralph Lauren Brand
Management

The Ralph Lauren Renaissance

Few fashion brands have been as enduring over the past five generations as Ralph Lauren. Now even Gen Alpha and Metaverse avatars are wearing RL. But it all hasn’t been perfect in RL paradise. This iconic brand, like so many

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Innovations in Smart Checkout
Technology

Innovations in Smart Checkout

Nobody likes waiting in line for a checkout lane to open. No one likes waiting in line, period. Self-checkout was supposed to solve for that, but self-checkout comes with its own set of frustrations, not the least of which is

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Stein ORC
Operations

AI and the Law Team Up Against Organized Crime

Shoplifting, shrink, or shrinkage in retail is not new, however, the insurgence of organized crime is. Fueled by the large-scale, untraceable “fencing” of stolen goods over the internet, combined with a new level of unprecedented criminal brazenness, the safety of

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Danziger SustainabilityGap
Operations

Recurate Builds a Sustainable Bridge

“Climate change is literally an existential threat to our nation and to the world,” declared President Biden in an address about a year ago at a power station in Massachusetts. Parse the statement as you will, but philosophically, there isn’t

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Faithfull UKUpdate
Management

UK Update: Retailers John Lewis vs Marks & Spencer

Middle England — that often-cited bellwether of the UK’s consumer likes and dislikes — has fallen out of love with John Lewis. And to make things worse, across town, shoppers have rediscovered and reengaged with another previously fallen National Treasure,

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