Retail insights at the intersection of now and next. Unfiltered. Unbiased
Research shows that consumers react negatively to service charges added for them, even when those charges would have been voluntary tips. They want to see the breakdown, but they also want to feel in control.
Every year numerous analysts, forecasters, pundits and prognosticators attempt to predict an upcoming holiday’s retail performance. Typically, modest increases in sales are forecast. But what is it about this holiday, Holiday 2025, that may turn out to be very different?
Take the idea of a Nordstrom Local to the next level by adding stylist services, and health, nutritional and wellness coaches to help guide the GLP-1 patient along their journey. That could be the makings of a new retail disruption.
Join Shelley and RJ Hottovy from Placer.ai as they discuss a range of consequential retail shifts. Holiday promotions now start in September as retailers panic to lock in sales before consumer confidence erodes.
You could imagine McMillon will follow a usual course of other retired executives by joining prestigious public company boards, giving speeches and perhaps writing a book. But wait, maybe there’s more.
Kim Kardashian is the brand’s guiding force, as well as creative director. “She’s unbelievably involved every single day in making the product experience exactly what she wants it to be, and my role is more to facilitate that,” says CEO Jens Grede.
Would you pay $19.99 for a can of Pringles and a trinket? Well, meet the Once You Pop Mystery Box—Pringles’ first-ever direct-to-consumer product. Inside each box, you get two cans. One contains a mystery flavor.
A turnaround is a bumpy ride, complete with false starts, exhilarating successes and disappointing failures. A new CEO must have the personal fortitude to recognize the successes and failures of their efforts and be willing to course correct as necessary.
Join Leigh Sevin, co-founder of Endear, and Shelley as they discuss how modern CRM platforms transform data into authentic customer connection. They explore how AI in partnership with employees can enhance personal outreach and make a brand relevant and meaningful.
Sign up for emails from The Robin Report and get our Daily Report, the latest in retail insights and analysis, delivered to your inbox.
