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Retailers Pay Better Attention to the K
Finance

Retailers: Pay Better Attention to the K!

Consumers are not moving in lockstep according to where they sit in the K. High-income consumers can be more financially fragile than they appear, while lower-income households may be relatively stable, depending on their lifestyle choices and where they live. Whether the economy continues on its current K-shaped trajectory or the diverging arms of the K begin to converge, future success belongs to brands that stop chasing the shape of the K and start understanding the consumers living within it.

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AI Visibility Demands Its Own Retail Strategy
Technology

AI Visibility Demands Its Own Retail Strategy

A central marketing question for retail leaders today is simple: How do you reach and convert a buyer whose journey is increasingly mediated by AI? By understanding the intent behind a user’s search and matching it to relevant merchants and menu items, brands can drive double-digit improvements in click rates.

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Lowes The Robin Report Retail Hit of the Week 03. 28. 2026
Operations

Lowe’s: The Robin Report Retail Hit of the Week, 03. 28. 2026

With the home improvement sector continuing in the doldrums as the housing market remains dismal, give Lowe’s a big Hit for coming up with a new way to drive business. It’s introduced a flat rate annual subscription service called HomeCare + that allows homeowners a prescribed number of basic home repairs that its workforce will come out to your home and perform.

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Retail Unwrapped Podcast

Tarek Müller Builds a Global Retail Tech Solution

Join Haley Boehning, CEO of Storyforge, and Tarek Müller, co-founder of About You and SCAYLE, as they discuss the talent it takes to develop enterprise technology that is hyper-personalized and flexible enough to respond to the speed of constantly changing market conditions.

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Tim Baxter Insights from a Retail Visionary
Management

Tim Baxter: Insights from a Retail Visionary

Reimagining the retail model has often been a fool’s errand, constrained by resources and lack of imagination. Short-term goals often cloud the vision required to reverse the tired paradigm; it’s better to put the customer first and the immediate P&L second. Many brands have lost their way, and the best physical retail works well when someone’s done all the thinking for the customer.

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Sydney Sweeneys SYRN Unsustainable
Experience

Sydney Sweeney’s SYRN: Unsustainable

Sweeney is a divisive public figure, to say the least. A celebrity-driven brand lives and dies by its appeal. For every consumer drawn in by Sweeney’s name, another may be alienated by her public persona or the brand’s overtly male-gaze aesthetic.

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Spoiler Alert The Ultra Rich Are Pennywise and Pound Foolish
Experience

Spoiler Alert: The Ultra Rich Are Pennywise and Pound Foolish

Marketing to the Ultra-High Net Worth is a much tougher challenge than marketing with and perhaps through them. The retail world talks endlessly about the ‘experience economy.’ Figuring out what constitutes an experience worthy of the wealthy’s personal narrative is the challenge. It needs to be site specific, customized, and keenly aware of which side of their coin aligns with your brand.

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Why LOreal Took on Kering for Gucci
Beauty

Why L’Oréal Took on Kering for Gucci

While Kering revels in debt reduction and the ability to focus solely on fashion, jewelry, leather goods and eyewear without the distraction of beauty, L’Oréal’s cosmetics-only portfolio is reaching gargantuan proportions.

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