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Tariff Chaos and the Widening Gyre
Opinion

Tariff Chaos and the Widening Gyre

How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to be confronted by the now-illegal “Liberation Day” program, proceed? Business executives, both CEO’s and owners of small, medium, large and overlarge enterprises, always have faced the vagaries of uncertain futures driven by rising inflation, rising interest rates, ever-changing consumer preferences, competitive challenges, etc. But these issues now all pale in the uncertainty of yet another new round of tariffs.

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The Olympics Is a Runway Grab
Experience

The Olympics Is a Runway Grab

Athletes have always been role models. Veteran skier Lindsay Vonn has been a Rolex brand ambassador since 2009. But recently, luxury fashion houses have been joining the race to sign the next sporting icon. At Beijing 2022, 18-year-old freestyle skier Eileen Gu’s gold medal tally led to a high-profile partnership with Louis Vuitton. The Winter Games have amplified celebrity endorsements into an entirely new form of influence.

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Kohls The Robin Report Retail Miss of the Week 2.21.26
Operations

Kohls: The Robin Report Retail Miss of the Week, 2.21.26

The idea of full price retailers setting aside a dedicated promotional area in their stores goes back at least to the famous “O” tables (opportunities) merchandised by up-and-coming junior buyers at A&S including Allen Questrom and  Mike Gould.

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Retail Unwrapped Podcast

How Not to Run a Retail Business

Join Shelley and Rachel Williamson, founder and CEO of Running Great Stores, as they unpack how frontline operational excellence is compromised when managers are denied the tools, training and authority they need to succeed. Rachel says that great leadership requires continuous investment in self-improvement, honest conversations with supervisors, and a willingness to address both wins and failures.

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Theres an AI Encouragement Gap
Technology

There’s an AI Encouragement Gap

Early data on gender disparities in workforce AI training and encouragement show that the workplace of the future might be even less inclusive. McKinsey reports that fewer entry-level women (21 percent) report that their managers have encouraged them to use AI, compared with 33 percent of entry-level men.

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Eyewear Outperforms Luxury Categories
Experience

Eyewear Outperforms Luxury Categories

Successful eyewear rivals the versatility of today’s designer handbag collections. Customers blend moods, styles, and personal expression throughout their everyday lives. For fashionistas (and the easily bored), multiple branded eyewear is the norm, not unlike a closet full of handbags.

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A Store Is Not a Fulfillment Center
Operations

A Store Is Not a Fulfillment Center

Retail is in a moment of transition. It is missing something fundamental: a systems thinking approach to making decisions with the operational infrastructure to support them. Asynchronous decision-making is not only a hidden cost, but it can also overwhelm a store masquerading as. Fulfillment center.

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Is Your Brand Scented 1
Experience

Is Your Brand Scented?

There’s something in the air: Ambient scent marketing continues its steady ascent. Think of scent as a logo in the air—another way to communicate your brand message. It’s powerful and more memorable than something you can see and touch.

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