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A Wake Up Call for Big Food 1
Operations

A Wake-Up Call for Big Food

Here’s the uncomfortable truth the food industry doesn’t want to talk about: This lawsuit isn’t a joke. It’s backed by a mountain of research linking these foods to obesity, diabetes, heart disease, and even cancer.

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Creeping Out Customers Is the New Normal
Experience

Creeping Out Customers Is the New Normal

Generation Z seeks out unpolished emotional experiences from brands, but the same subversive societal critiques that pique next gen’s interest may alienate traditional consumers.

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Dillards Gets Department Store Retail Right
Operations

Dillard’s Gets Department Store Retail Right

Dillard’s isn’t flashy—in certain circles, it’s been called “Dullard’s.” Yet it has remained a safe harbor in an increasingly turbulent retail market that has battered its department store rivals.

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Retail Unwrapped Podcast Art 6
Retail Unwrapped Podcast

Luxury Leather’s Toxic Impact

Join Shelley and Stephanie Downs, a biomaterials pioneer and CEO of Uncaged, as they have an honest conversation about how fashion executives who use natural leather are caught between mounting environmental pressure to change and legacy suppliers who resist touching alternative materials.

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When the Checkout Aisle Becomes a Ballot Box
Opinion

When the Checkout Aisle Becomes a Ballot Box

Political leaders pull retailers into their orbit because brands are visible and relatable in a way that institutions and policies are not. And that makes retailers uniquely vulnerable to being pulled into national conversations they never intended to join.

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Gen Z Wants Proof Not Promises
Management

Gen Z Wants Proof Not Promises

When proof becomes the foundation of brand storytelling, loyalty follows. Younger consumers are not inherently cynical. They are discerning. They want to believe, but they need reasons to.

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Management

Sharon Price John Builds the Case for Collaborative Leadership

Sharon John stepped into Build-A-Bear Workshop 12 years ago seamlessly and successfully following Founder Maxine Clark’s retirement. While the boardroom predicted disaster, Sharon orchestrated a textbook turnaround. A veteran of Mattel, she preserved Maxine’s vision and 28-year-old brand legacy and maintained the culture while driving transformation, proving that respect for the past and immediate results aren’t mutually exclusive.

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Will Luxury Bow to Masstige
Experience

Will Luxury Bow to Masstige?

In Chicago, shoppers can pick up an affordable logo-emblazoned polo shirt at a Ralph Lauren store, enjoy a $6 latte at Ralph’s Coffee, and have a $43 lobster roll at RL Restaurant. Accessibility is experience-driven: For aspirational consumers, “being there” gives them a taste of luxury.

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