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Retail insights at the intersection of now and next. Unfiltered. Unbiased

Whats Going On In All Those AI Factories
Technology

What’s Going On in All Those AI Factories Centers?

You may already know this, you possibly don’t want to know this, but you definitely need to know this. Tokens are quietly becoming the basic unit of value in the digital economy. As AI factories turn compute into millions of discrete units of machine intelligence, the costs and consequences are already rippling through major enterprises—runaway budgets, productivity plateaus, and a widening divide between employees and departments with generous token access and those left rationed or shut out entirely.

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Management

Mara Sirhal: Leading Through Self-Reflection

Mara Sirhal is SVP Merchandising Home at Target and candidly describes the retail business as tough; consumer count is declining. leadership teams often aren’t aligned, and friction points develop complicating a very volatile industry.

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Petco The Robin Report Retail Miss of the Week 9. 12. 26
Experience

Petco: The Robin Report Retail Miss of the Week, 9. 12. 26

Apparently, the marketing and promotion planning folks at Petco never studied their retail history about programs that went terribly wrong or they would have never created a loyalty program that resulted in a loss of millions of dollars of sales due to “customer point redemption volumes (that) far exceeded our initial projections.”

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Retail Unwrapped Podcast Art 14
Retail Unwrapped Podcast

Brand Drift and the Risks of AI Marketing

Join Shelley and Karen Leland, founder of Sterling Marketing Group and author of “The Brand Mapping Strategy,” as they unpack why reinvigorating a brand beats rebranding. They discuss how brand marking is findable, followable, or unforgettable and the risks associated with each.

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Old Navy Is Caught In a Doom Loop
Management

Old Navy Is Caught In a Doom Loop

Old Navy’s move into beauty isn’t reinvention — it’s dilution. A mature brand adding tangential categories without fixing its core may help it hold on a little longer, but ultimately it only accelerates the doom loop.

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Where Is Gen Z Watching Ads
Experience

Where Is Gen Z Watching Ads?

The ads that actually capture Gen Z’s attention aren’t on the social platforms you’d expect—and that can make all the difference for brands. YouTube is unlike social feeds, where it’s easy to swipe past sponsored posts in a split second, Viewers often have to watch at least part of an ad before getting to the content they clicked on.

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Dont Count Shein Out Yet
Finance

Don’t Count Shein Out, Yet

The business world thinks Shein’s recent Hong Kong IPO —which valued the Chinese ecommerce fashion giant at only a quarter of its 2022 high—is a sign of the company’s downfall. While Shein probably should have listed in Hong Kong years earlier, observers are wrong to see Shein’s stock market debut as a failure; more likely it is a new beginning.

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