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The Return to Stores Is About Connection
Experience

The Return to Stores Is About Connection

For years, the primary role of the store was clear; it was a place to transact. Product was displayed, customers selected what they needed, and the exchange was completed efficiently and typically impersonally. Often, you didn’t even have to speak. Today, that role is changing.

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Alo Eclipses Lulu 1
Operations

Alo Eclipses Lulu

Social media mockery and behind-the-scenes drama at Lululemon could make things even more difficult for the brand as they navigate a niche that they no longer dominate.

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The Domino Effect of the Iran War
Operations

The Domino Effect of the Iran War

The economic shockwaves of the Iran war have spread far beyond average American consumers, shaking their heads in disbelief or cursing at the gas pump. The businesses that depend on that shopper, which include every grocery retailer, food manufacturer, and CPG brand in the country, are sounding the alarm.

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Gen Z May Be Your Next Boss
Management

Gen Z May Be Your Next Boss

Next gen managers prioritize transparency and workplace flexibility, and their aversion to top-down management models means they’re empathetic and amenable to listening to an employee’s concerns. Asking “why” isn’t frowned upon by Gen Z managers because the query is not seen as criticism; it’s seen as an intellectual investment in the company’s success.

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Experience

How to Be Human in the AI Era

Join Shelley and Dominick Miserandino, CEO of RTMNexus, as they challenge the current conversation with what employees really want to hear: You are part of the journey and we’re going to help you with the AI that we’re implementing.

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