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Aerie and Pamela Anderson
Experience

Aerie and Pamela Anderson

American Eagle was accused of promoting eugenics and then doubled down on its controversial spokesperson. Then it hired her opposite to represent its subsidiary. The 100% Aerie Real campaign begs the question, “How much research is the average consumer doing?” Only time will tell, but one thing is for certain: Consumers’ response to the Aerie Real campaign will be a case study in brand accountability and customer forgiveness.

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Retail Unwrapped Podcast

The Next Frontier: Agentic AI and Operations

Join Shelley, Roland Ehigiamusoe, Principal of Retail and Consumer Products + AI and Engineering and Saurabh Vijayvergia, Managing Director of Retail AI Strategy and Engineering at Deloitte Consulting, as they unwrap the future of the next level of customer engagement and operations through this structural change.

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Birkin Banknotes
Experience

Birkin Banknotes

The future of luxury in a persistent K-shaped economy and its role in a global society of haves, have-nots, and have-everythings is up for debate. This once Teflon-proof sector is facing brand dilution, economic headwinds and a test of its cultural relevance. Will it recover? Is it still relevant? Does it need to be redefined?

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What Now What to Do
Opinion

What Now? What to Do

Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is upon us. More than ever before, you need to refine and carefully manage a framework of decision analytics that examines the dynamics of costs, price increases, demand changes, plus newly added expense burdens – all as they will affect your profitability. Successfully managing through the pandemic and the “Liberation Day” madness could very well be mere warm-ups for what’s coming.

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Beyond Experience Real Transformation
Experience

Beyond Experience: Real Transformation

The transformation economy can flourish by spending less time focused on the headline invoking win and more time spent getting the everyday things right. And that in and of itself would be transformational.

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Retail Unwrapped Podcast Art 1
Retail Unwrapped Podcast

Jockey Turns 150 Years Old and Is Still Inventing

Join Shelley and Mark Fedyk, President and COO of Jockey, as they reveal how the brand has been an inventor looking for a better way or a way to solve a problem, why complacency is a threat, and how to make sure you don’t lose sight and connection with the consumer.

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