Author

Pam Danziger

I always wanted to be a mystery writer following in the footsteps of Agatha Christie, Dorothy Sayers, Josephine Tey, Ellis Peters, Ngaio Marsh and Elizabeth George. A love of reading caused me to pursue an undergraduate degree in English Literature, then life got in the way after I began my graduate studies, so I took a break.

A decade of managing information centers for three companies followed, then a lateral shift into market research and setting up my company, Unity Marketing, to help unite marketers with their target customers through research information. That caused me to focus on the affluent consumers who generate over 60 percent of all spending, and the luxury market, which is largely their exclusive province.

The WOW! Customer Experience

How can pandemic-crushed specialty retailers that were too slow or ineffective ramping up their e-commerce capabilities come back from the brink? Don’t look to Amazon, ...
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RH Builds Out its Horizons

Remember when Restoration Hardware was the quirky DIY-fixer’s catalog for people restoring Victorian houses? It’s come a long way from its home-spun roots back in ...
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Welcome to the Era of Conscientious Luxury

The seemingly insulated luxury market has never experienced a year like 2020 when personal luxury goods sales dropped $78 billion from 2019 – a 23 ...
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NRF’s Confounding Holiday Growth Pronouncement

Early in the morning, just as soon as the Census Department released its Advanced Monthly Retail Trade Survey for December 2020, I took a cursory ...
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Malls Can Still Matter

The news on the mall front remains depressing at best. Coresight Research, along with many other respected firms, continue to predict as many as 25 ...
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NRF Holiday Forecast at Risk

For the last 25 years, the National Retail Federation (NRF) has kicked off the holiday shopping season in early October with its forecast for holiday ...
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Contentious Acquisition…at What Cost?

Ever since I heard the news that LVMH wanted out of its deal to acquire Tiffany and Company and the two companies\’ resulting suit and ...
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Shakespeare & Co. Is Out to Transform the Entire Book Industry Supply Chain

In 2019, bookstores’ revenues were a shade above what they were 25 years ago, only $10.6 billion, falling from a high of $17.2 billion in ...
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