Playing Favorites: Brands Market Emotional Relationships

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\"RRThe fashion industry has historically moved in seasonal cycles, as evidenced by the fall/winter and spring/summer fashion weeks that take place around the world. In recent years, some retailers and brands have shortened traditional seasons into cycles in which a limited range of apparel options are offered, then replaced with another and yet another. The concept has moved merchandise of the moment, but has it moved consumers to establish a lasting relationship with their apparel or the brand? Some recent marketing efforts may be heralding a movement away from fast fashion.

Robert Solis, men\’s wear stylist and editor of “The Refined Gent,” says it\’s too soon to call it a movement, but some consumers are becoming interested in apparel that has a longer life.

\”I think people are less interested in disposable apparel, something they buy and wear for just one season, and they\’re looking to get more longevity out of their clothing,\” Solis says. \”They\’re still shopping the fast fashion stores, but they are not shopping there exclusively. Now people don\’t mind spending extra money on something that\’s like an investment piece that will stay with them, won\’t go out of style and can be worn for several seasons.\”

Brooks Brothers is among several brands seeking to tap into the emotional connection between consumers and what they wear. The brand’s newly launched “My Brooks Brothers Story\” campaign features six actors and one screenwriter who talk about the sentimental attachment they have to the store and to certain clothes purchased there. For example, Tony Goldwyn, who plays the U.S. president on the TV show \”Scandal,\” talks about how he wore a Brooks Brothers suit when he met President Barack Obama at the White House Correspondents dinner.

A Downy fabric softener commercial shows a man who\’s been entrusted to wash his girlfriend\’s favorite clothes. The softener promotes the idea that it protects these treasured garments from stretching, fading, and pilling, adding a personal level of sentimentality to the messaging.

Cotton Incorporated in its latest campaign, \”Cotton. It\’s Your Favorite for a Reason.SM,” introduced commercials highlighting individual consumers and their personal stories explaining why cotton items are their best-loved. The campaign is in response to the synthetic fabrics that are being designed to “look and feel more like cotton than they ever did in the past,” but don’t ultimately deliver.

To better understand what constitutes a consumer apparel “favorite,” Cotton Incorporated posed a series of favorite-related questions in its Lifestyle Monitor™ Survey. When asked, “What apparel categories move the favorite meter?,\” responses indicate that almost 3 in 10 consumers (29 percent) say jeans are their favorite piece of apparel, followed by tees (15 percent), active bottoms (9 percent), and casual pants (8 percent).

When asked why particular items were their favorites, a majority of consumers cited comfort (78 percent) and fit (62 percent), followed by items that make them look or feel good (46 percent), versatility (39 percent), and durability/last a long time (36 percent).

To find a new favorite, consumers head to the mall or their favorite boutique. To create what might be a new favorite, brands, retailers and manufacturers often head to textile trade shows, such as the Première Vision show in Paris.

“We had quite a bit of traffic at our booth,” shares Yvonne Johnson, who steers Cotton Incorporated’s Product Development department. Johnson and her team enrich the company’s FABRICAST™ collection, a library of literally thousands of cotton and cotton blend constructions and their “recipes.”

“The purpose of FABRICAST™ collection is not only to inspire brands and designers, but to demonstrate how cotton can be adapted to fit into a range of categories, regardless of the season being planned,” explains Johnson.

Among the favorite, or top-requested, FABRICAST™ samples from the September Première Vision trade show were cotton-dominant constructions for the active and athletic apparel category. “This was interesting,“ says Johnson, “because our Retail Monitor study indicates that two-thirds of activewear at retail is made of synthetic fibers, even though the Lifestyle Monitor data reveals that two-thirds of consumers would prefer their activewear to be cotton-dominant.”

According to Johnson, the clear FABRICAST™ sample favorite was a 100 percent cotton pinstripe with digitally printed neps, a small cluster of entangled fibers. “It has the look of a heavier suiting fabric but the breathability and comfort of cotton,” explains Johnson. “It recreates the look of an expensive novelty yarn using pigment printing and is ideal for mid- to bottom-weights,\”
she adds.

Other top requested FABRICAST™ samples at the show included a French terry and fleece, a double-faced cotton/spandex construction finished with a laser-marked diamond pattern, and double-knit jacquards.

Time will tell if any of these trade show favorites will become the next consumer go-to garment, but Monitor™ data indicates that almost 7 in 10 consumers (69 percent) say their favorite apparel item is cotton-rich (containing 60 percent or more cotton), compared to 5 percent of consumers who say they prefer synthetics.

Solis, the stylist, points out what remains a critical driver of consumer apparel selection: “People are still cautious about how they spend. They\’re not necessarily looking for cheap, though. It\’s maybe more the mid-tier price point. But if an item shows some value — like a reversible piece that offers two looks in one, or if it has performance attributes — people don\’t mind paying a little more. As a men\’s stylist, I see men becoming more interested in fabric quality now, and they want things that are functional. They\’re going to stores looking for good quality clothes that have some longevity, yet they don\’t want to pay an arm and a leg for it.\”



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