Three New Chinese Brands That Should Worry You
New Chinese brands like Boox, Narwal, and Laifen are challenging U.S. companies, signaling a shift from cheap knock-offs to serious competition.
The Latest Retail Industry Insights and Analysis
Is India on Your Retail Radar?
India’s booming retail market is emerging as a prime opportunity for global brands, drawing investment as companies shift focus from
Perfecting the CX: Delivering Luxury Seamlessly
Next-gen luxury retail thrives on seamless data sharing between brands and retailers, using tech to drive insights and enhance customer
Memo to the Nordstrom Brothers: Sell Rack and Get Back to the Flagship Luxury Business
Nordstrom should sell its off-price Rack division and focus on revitalizing its flagship luxury stores to regain its status as
Listen Up
Retail Unwrapped
Our weekly podcast with Robin Lewis, Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Can There Be Unified Commerce with Only One Store?
Wayfair’s flagship excels in design but lacks focus on exclusive brands, casting doubt on its unified commerce strategy.
A New Game Plan for Luxury Brands
Luxury brands are leveraging sports to enhance appeal and inclusivity, exemplified by LVMH’s Paris 2024 sponsorship and athlete partnerships.
Global Childhood Obesity: Retailers and CPG on Notice
Retailers and CPG brands must tackle childhood obesity by offering healthier products and reformulating existing ones.
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Opinion
Micro-dosing to Malnutrition: A Diet Culture Shift
Explore the latest diet culture shift and its impact on health and the economy. Uncover future food industry prospects and
True Crime Retail Podcast
There was a time we could still envision when going to the mall used to be a joyous activity. Even
Micro-dosing to Malnutrition: A Diet Culture Shift
Explore the latest diet culture shift and its impact on health and the economy. Uncover future food industry prospects and
True Crime Retail Podcast
There was a time we could still envision when going to the mall used to be a joyous activity. Even
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Who’s Crushing AI: The Retail AI Index
The 2024 Retail AI Index highlights 100 top retailers using AI to drive innovation and improve customer experiences.
Just Released: New Report on How DTC Brands Drive Retail Growth
Charm.io’s new report shows how legacy retailers can boost growth by partnering with DTC brands, featuring strategies and success stories
Technology
Who’s Crushing AI: The Retail AI Index
The 2024 Retail AI Index highlights 100 top retailers using AI to drive innovation and improve customer experiences.
Just Released: New Report on How DTC Brands Drive Retail Growth
Charm.io’s new report shows how legacy retailers can boost growth by partnering with DTC brands, featuring strategies and success stories
Chloe Duckworth: Communicating Emotions with Tech
Chloe Duckworth’s Valence Vibrations uses AI and haptics to turn emotional data into physical signals, enhancing digital communication inclusivity.
Management
Macy’s PJ Singh: A Profile in Shared Purpose
PJ Singh at Macy’s says cultural and tech changes, backed by engaged employees, are crucial for boosting customer experience and
The Flip App Makes Every Customer an Influencer
The Flip app turns users into influencers, letting them earn from TikTok-style reviews, raising social commerce expectations despite questions of
Operations
Is India on Your Retail Radar?
India’s booming retail market is emerging as a prime opportunity for global brands, drawing investment as companies shift focus from
The Must-Read Report on the Microplastics Crisis and Global Apparel
New study reveals the apparel industry adds 7.4M tons of plastic pollution yearly; switching to natural fibers like cotton could
Retail Superbrands from South Korea: Gentle Monster and Olive Young
South Korean brands Gentle Monster and Olive Young are innovating retail with unique stores and immersive experiences.