…major impact on Q4 2022 retail. Black Friday’s Relative Decline Black Friday was particularly anticipated this year. Pre-Thanksgiving retail visits were lower than in 2021 when retailers called on consumers…
…or broken – on customer experience.” The problem of having too few or not the right retail staffers can have devastating consequences for retail businesses, Rachel Lane, Medallia digital solution…
…target customers shop There is also something inherently contradictory about the way retailers talk about–and talk to–their customers. Depending on which retail pricing tactics a retailer observes, one might assume…
…and combat these practices. When it comes to retail consumer fraud, most ecommerce and omnichannel retailers focus primarily on preventing chargeback-related fraud. However, with the growth in online shopping, ecommerce…
…UBS study, which looks out over the next five years in retail underscores the need for every retailer to find its \”essential.\” The retail landscape will be radically altered between…
…a serious issue for the retail industry. Retailers clearly need to do more to promote the very real value of retailing as a career across a vast range of skills….
…to activate store-level retail employees, retailers can drive positive ROI.\” Trouble in Retail Retailers need all the help they can get since the U.S. remains glutted with excess retail capacity,…
…and detect logjams have become even more relevant. The State of Retail The uneven attendance of both brands and retailers raises the question about how representative this industry event really…
…a higher-performance level of tech+retail. As we remember back to the 90s with the first boom of internet retailers, most of those failed because they lacked retailing skills. Retailers lack…
…could lose their jobs at any moment. Fortunately, it is possible for retailers to attract and retain next-gen employees. Let’s examine what will be expected of the retail workforce of…
