Facing Consumer Activism
We are operating in a climate of consumer activism and empowerment that can unfortunately show up in brand dislike, even
The Latest Retail Industry Insights and Analysis
Consumer Boycotts: A Major C-Suite Headache
Shelley E. Kohan and Warren Shoulberg discuss the rise of grassroots consumer boycotts, particularly focusing on Target’s recent DEI initiative
Tariffs and the Domino Effect in the U.S. Food Industry
Tariffs disrupt food supply chains, driving up costs and prices for consumers. With crops like avocados taking years to grow,
Walmart Earnings Report Has the Right Stuff to Maintain Momentum
Walmart’s strong earnings, sales growth, e-commerce expansion, and resilience position it to maintain momentum despite market uncertainties.
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Indonesian Retail Market: A Study in Contrasts
The Indonesian retail market thrives on convenience but faces challenges like infrastructure gaps and a shrinking middle class.
Next Gens’ Subversive Take on Skincare Routines
Next Gens’ prioritize self-expression in skincare, embracing fun products like Starface patches while rejecting outdated beauty norms and routines.
Unconventional Experiential Retail Strategies
Experiential retail blends shopping with immersive experiences at arenas, concerts, festivals, and airports to meet modern consumer demands.
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Opinion
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Explosive Cross-Border Middle East eCommerce Growth
Middle East eCommerce is booming as GCC consumers drive demand for global brands, localized services, and fast shipping, transforming retail.
Technology
The Risks of In-Store Retail Tech Misalignment
Retail tech risks misaligning with consumer needs by prioritizing novelty over practicality, overlooking human interaction and shoppers values.
Retail AI Trends Outlook for 2025
Retail AI Trends in 2025 emphasize the shift from isolated innovations to customer-centric systems that balance technology with human connection.
Business Wisdom + AI in Retail Decision-Making
One of the most popular business debates today is what AI will replace. Many see emerging technology as a panacea
Management
The Tania Bulhões Scandal That’s Shaking Brazilian High-End Retail
The Tania Bulhões scandal, revealed by a viral TikTok, exposes her luxury brand’s mass-produced origins, shaking trust in Brazil’s high-end
How Tracee Ellis Ross Is Reshaping the Textured Haircare Industry
Tracee Ellis Ross is reshaping the textured haircare industry with PATTERN Beauty, using innovation, empathy, and inclusivity to empower consumers
Operations
Walmart Earnings Report Has the Right Stuff to Maintain Momentum
Walmart’s strong earnings, sales growth, e-commerce expansion, and resilience position it to maintain momentum despite market uncertainties.
The Retail Buyer’s Dilemma
Retail buyers face a dilemma: raise prices due to tariffs, seek alternative suppliers, or reduce quality, all leading to potential
Milan’s Amazon Beauty Store: Test-Run or Opening Salvo?
The new Amazon Beauty Store in Milan combines skincare and pharmacy with technology and expert advice, pushing into physical beauty