The Annual Columbia Business School Retail Forum



The Month of Tuesdays in August: 4, 11, 18, 25  |  12:30 – 1:30 PM, EDT

Robin Lewis, CEO of The Robin Report and Richard Jaffe, in collaboration with the Deming Center at Columbia Business School, presented the annual Summer Retail Forum online for a month of Tuesdays in August. This destination online event deconstructs the new normal for the retail industry. What are the significant changes that will shape the future of retail? What will happen to the future of startups? What did we learn and where are we headed?

8/25/2020  The Experiential Model


Chris Timmins, Director of Marketing at Intel, presents new experiential business models enabled by technology. He moderates a panel of game-changers who are defining Retail Reset including Mark Stutzman, CTO of Area 15 and Bridget Johns, CMO of RetailNext.

8/18/2020 What Makes Great Leadership


Robin Lewis presents an overview of the macro trends resetting the retail industry. He is followed by Mark Cohen, Director of Retail Studies, Columbia Business School and Mike Gould, former CEO, Bloomingdale\’s who weigh in on how talented visionaries lead through a pandemic…the good, bad and ugly examples of leadership through a crisis and beyond. Books recommended by Mr. Gould: Leadership: In Turbulent Times by Doris Kearns Goodwin | Shackleton\’s Way: Leadership Lessons from the Great Antarctic Explorer by Margot Morrell and Stephanie Capparell | Mandela\’s Way: Lessons for an Uncertain Age by Richard Stengel and Nelson Mandela.

8/11/2020 Positivity & Pivots


Matt Laukaitis, Global GM, Consumer Industries, SAP, is in conversation with Bonin Bough, CEO/Founder, OpenMessage, to explore positive insights and stories highlighting the creativity and innovation that has emerged from the chaos of the Covid-19 pandemic.

8/4/2020  The Three Pillars of Conscious Capitalism: Profits, People and the Planet


What is the required formula for retailers to operate a sustainable business that resonates post-Covid? What are customers\’ expectations and how do retailers meet these demands authentically? Richard Jaffe, Advisor, Educator, Investor in All Things Retail moderates a conversation with Matt Scanlan, CEO of Naadam, Melissa Gonzalez, Founder and CEO Lionesque, and Nick Brown, co-Founder of Imaginary.

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