Surprising Collabs Empower Customers
Luxe brands realize it is more than fair to trust clients with their most scarce resource: Authenticity. It is becoming the essential differentiator. People want the genesis story of the brand, its inspirations, its current creative force, its – dare we say it? – relevance to them.
The Latest Retail Industry Insights and Analysis
All in the Family (Dollar)
Maybe Family Dollar needs to buy a zombie brand like Bed Bath & Beyond or Sears for linchpin products that
Beyond the Influencer: Why Gen Z Loves AI
As Gen Z disrupts the latest disruption (AI), they have adapted GPT models, rewriting the rules to perform off-label tasks
Lululemon’s Lawsuit with Costco: Grasping at Straws
Lululemon’s chances of prevailing and being compensated for lost profits, receiving royalties and/or unspecified damages are slim to none. In
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Facing the Facts: Workforce Mental Health Decline
Retailers have to take tangible metrics like productivity seriously as a red flag on employee wellbeing. Think about it: Can
Are You Kwell? Are You Sure?
Fashion’s old engines—luxury department stores, fashion magazines, global catwalks—are sputtering. Like the sewing machine that migrated from New York to
The Power of Retail Influencers
Retail influencers drive online and in-store sales through live events, creator products, and authentic, staff-generated social media content.
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Opinion
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
DEI: Courageous Efforts or Cowardly Responses?
Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are
Costco’s DEI Challenge: Why It Should Concede Instead of Fight
Explore Costco’s DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
AI Is Coming for Retail Marketing
AI is reshaping retail marketing with behavior targeting, predictive models, and DToCs, urging RMNs to evolve or risk becoming obsolete.
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
The Risks of In-Store Retail Tech Misalignment
Retail tech risks misaligning with consumer needs by prioritizing novelty over practicality, overlooking human interaction and shoppers values.
Management
Hailey Bieber Scores as e.l.f. Purchases Rhode
Three short years – and post-pandemic ones, no less — that’s all the time it took Hailey Bieber and her
Brian Cornell: The Sequel?
Target faces major challenges, and while Brian Cornell once saved it, the company now needs a bold new leader to
Operations
Lululemon’s Lawsuit with Costco: Grasping at Straws
Lululemon’s chances of prevailing and being compensated for lost profits, receiving royalties and/or unspecified damages are slim to none. In
The Best (& Most Outrageous) Tariff Tactics
They say necessity is the mother of invention, but that goes for calamity too. Bloomberg recently reported that Robert Keely,
Good News For Retailers: Malaysia Is the Happiest Asian Country
Malaysian consumers are remarkably optimistic in these gloomy times—even by Asian standards. Can it last long enough for global brands