An Interview With Tony Spring, CEO, Bloomingdale’s
Robin Lewis: Tony, tell our readers a little bit about yourself. Where are you from? What got you interested in the retail business, and how did your career path lead you to your current role as CEO of Bloomingdale’s?
Tony Spring: I grew up in the New York area. My father was a lawyer and my mother worked at CBS as a secretary. There was a mix of passions in our family. The message in the house was always: find something that you love to do and do it well. I was always doing something, some kind of job, whether working in my father’s law office, delivering papers, or working in a fast food restaurant. I went to the Cornell School of Hotel and Restaurant Management. I had a passion for the customer, and what hospitality meant, and how to take care of the customer. I graduated from college in 1987 and had opportunities to work for a couple of hotel chains, including Marriott, but then Bloomingdale’s came to campus to recruit. One thing that really made me want to work at Bloomingdale’s was the people, and to this day they are a key part of my love of the business. They were very competitive, but cared about you as a person. In my belly I felt “wow,” these people want to do something very special.” Campeau bought Federated one year after I joined, then there was an LBO, then cost cutting. A year and a half later I came into Central in the home goods area as a buyer of cookware and cutlery. [Read more…]