Author

Paco Underhill

Global. Funny. Visionary. And more. Paco is the son of an American Diplomat. He grew up in Southeast Asia and Eastern Europe, before returning to the U.S. for high school. He attended Columbia University and Ehwa University, in Seoul, Korea before getting his undergraduate degree from Vassar College. He has spent the past 40 years as an inventor of tools to understand human behavior and predict the future.

Here’s even more. Founder and former CEO of Envirosell Inc. for 34 years a Behavioral Research and Consulting firm based in New York City with global offices. Paco’s expertise is in the meeting point of the physical and digital worlds, including stores, banks, airports, libraries, museums, shopping malls, offices, cruise ships, model homes, and websites.  His  work has been profiled in The New Yorker Magazine, Smithsonian Magazine, and others.

Paco is author of multiple global bestselling books – including Why We Buy:  The Science of Shopping published in 27 languages and used in design schools and MBA programs all over the world.  Other books include Call of the Mall, What Women Want, and How We Eat – The Brave New World of Food and Drink.

The Evolution of Shrink

Shrink is trending up. News reports from cities across the country document what loss prevention specialists are calling a huge increase in “organized theft.” Walgreens ...
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Drugs, Wellbeing and Finance

Last month the broader retail world applauded two of the nation\’s largest drugstore chains when they moved women into senior management roles. The gender divide ...
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Reflections from an Ex-Urban

Suburban Stories In our post-pan world, the choices of where and how we spend our money have changed. The inequities of our American culture are ...
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An Evolutionary Reinvention of Retail

PrePan…Pan…Not-Yet-PostPan. What does the world of retail look like now? What did we learn? What did we let go of …and what changed us? Here\’s ...
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There Is Trouble Down in Texas and Her Name Is Lulu

There have always been turf wars in the fashion retail world. Competition is the backbone of our free market economy, but in the fashion industry, ...
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Musings: Post-Pan Beauty and Culture

As a high school junior, I got invited to a Spring Prom at a fancy private school in Wellesley, Massachusetts by a girl I barely ...
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Paco Underhill - Farmers Markets - The Robin Report

Farmers Markets During the Time of Coronavirus

In the sea of the coronavirus, I\’ve made my bi-weekly pilgrimage to the Union Square farmers market in New York for fresh food. Whatever the ...
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PostPan Generational Reflections

At 10:00 in the evening as I sit in my West Village garden, the city is remarkably quiet. There is a dusting of white pear ...
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